WARRANTY AND RETURN CONDITIONS

WARRANTY AND RETURN CONDITIONS
CONSUMER RIGHTS – WITHDRAWAL – CANCELLATION RETURN CONDITIONS GENERAL:
It is used electronically through the website you can use and you can place an order.
In this case, you accept the distance sales contract consisting of the preliminary information provided to you.
You are deemed to have done so.

We offer a hassle-free shopping experience with our return and exchange policy. Shipping is free on all sales.
In case of return or exchange, the shipping fee is the buyer's responsibility. Shop with confidence, we have you covered!

Buyers are obliged to comply with the Consumer Law No. 6502 regarding the sale and delivery of the product related to the purchase.
Protection Law and Distance Contracts Regulation (Official Gazette: 27.11.2014/29188)
is subject to its provisions and other legal rules.
The shipping fee, which is the cost of shipping the product, will be paid by the buyers.
A purchased product can be returned to the buyer within the legal period of 14 days.
is delivered to the person and/or organization at the address. However, if the product is not delivered within this period,
Buyers may terminate the contract.
The purchased product is complete and complies with the specifications specified in the order and, if applicable,
must be delivered with warranty documents such as the product documentation and user manual.
If it becomes impossible to sell the purchased product, the seller will notify you of this situation.
Notify the buyer of this situation in writing within 3 days.
It is mandatory to return the total price to the Buyer within 14 days.
IF THE PRICE FOR THE PURCHASED PRODUCT IS NOT PAID:
If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller
the product delivery obligation ends.
PURCHASES MADE WITH UNAUTHORIZED USE OF A CREDIT CARD:
After the product is delivered, the person who owns the credit card used by the buyer to pay
If the name is determined unfairly by the bank or the related bank for the price of the product sold,
If the payment is not made to the Seller by the financial institution, the Buyer shall return the contracted product within 3 days.
The product must be returned to the SELLER within 24 hours, with the shipping costs being borne by the SELLER.
IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORSE REASONS:
If there are force majeure reasons that the seller cannot foresee and the product is not delivered on time.
If so, the situation is notified to the Buyer. The Buyer may cancel the order or replace it with a similar product.
or request that the delivery be postponed until the obstacle is removed. Cancellation of Buyer's payment
If the payment is made in cash, the payment will be made in cash within 14 days of the cancellation.
This fee is paid. If the buyer has made the payment by credit card and cancels, this cancellation
The product price will be refunded to the bank within 14 days from the date of the bank's payment.
It is possible to transfer the money to your account within 2-3 weeks.
BUYER'S OBLIGATION TO CHECK THE PRODUCT:
Before receiving the goods/services subject to the contract, the buyer examines them for any dents, breaks,
The cargo company will not accept delivery of damaged and worn out goods/services, such as torn packaging etc.
The goods/services received are accepted as undamaged and intact. BUYER,
He had to protect his goods/services after delivery. If the right of withdrawal is to be used
The goods/services should not be used. The invoice must be returned along with the product.
RIGHT OF WITHDRAWAL:
BUYER; Deliver the purchased product to himself or to the person/organization at the address he/she indicates.
Within 30 (thirty) days from the date of the order, the following contact information should be sent to the SELLER:
without assuming any legal or criminal liability and without any notification via
may have the right to withdraw from the contract by rejecting the goods without giving any reason.
SELLER'S CONTACT INFORMATION FOR NOTIFICATION OF RIGHT OF WITHDRAWAL:
COMPANY NAME/TITLE: CHERIE BAG AND LEATHER INDUSTRY FOREIGN TRADE LIMITED COMPANY
ADDRESS: MEHMET NEZİH ÖZMEN MAH. YÜKSEK STREET NO15/1 GÜNGÖREN-ISTANBUL
EMAIL: info@cherie.com
WIRE:
FAX:
DURATION OF THE RIGHT OF WITHDRAWAL:
If the buyer purchases a service, this 14-day period begins from the date the contract is signed.
Before the expiration of the right of withdrawal, the service is provided with the approval of the smuggling
The right of withdrawal cannot be exercised in service contracts that have started to be performed.
Expenses arising from the use of the withdrawal compensation belong to the SELLER.
In order to use the withdrawal insurance, a registered letter must be sent to the SELLER within 30 (thirty) days.
written notice by mail, fax or e-mail and the product is notified of this contract
within the scope of the period of “Products for which the Right of Withdrawal Cannot Be Used”
is extended if unused.
EXERCISE OF THE RIGHT OF WITHDRAWAL:
The product invoice delivered to the 3rd party or the BUYER (The product to be returned)
If the invoice is corporate, together with the return invoice organized during the return.
must be sent. Returns of orders issued in place of invoices are RETURNED
It cannot be completed unless the INVOICE is issued.)
Return method, Non-returnable box, packaging, standard accessories if any
must be delivered together, complete and undamaged.
RETURN CONDITIONS:
SELLER shall notify the withdrawal within 10 days at the latest.
and refund the total price to the BUYER within 20
It is possible to return the goods within the day period.
If there is a decrease in the value of the goods as a result of the BUYER's fault, or
If it cannot be reproduced, the BUYER shall compensate the SELLER for its damages in proportion to its fault.
However, the goods or products are returned within the period of right of withdrawal.
BUYER is responsible for any changes and deteriorations resulting from use.
It is not.
Due to the use of the cancellation cost, the campaign limit set by the SELLER
The amount of discount used within the scope of the campaign if it is deducted instead of divided
is canceled.
PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:
The BUYER's requests or expressly personal financial products product and return
underwear, mayonnaise and bikini bottoms, make-up that are not suitable for shipment
materials, single perishable products, those at risk of rapid deterioration or expiry
Goods that are likely to expire will be delivered to the BUYER by the BUYER.
opening the packaging, returning it, not suitable for health and hygiene
products are mixed with other products after delivery and parts are supplied
products that are not available, other than those provided within the scope of the subscription, newspaper
and goods allocated to publications such as magazines, permanent electronically executed
services or intangible goods delivered immediately upon interruption, and audio or video
records, books, digital content, software programs, data recording and data
storage devices, computer consumables, packaging by the BUYER
It is not possible to make a Regulation if it is operated. Also, the right of withdrawal
withdrawal from services that have been started to be performed before the expiry of the term of the contract
The use of the policy is not possible in accordance with the Regulation requirement.
Cosmetics and personal care products, underwear products, swimsuits, bikinis, books, copyable
software and programs, DVD, VCD, CD and cassettes and stationery consumables (toner,
cartridge, ribbon etc.) must be returned in their original packaging, unopened, untested,
They must be intact and unused.
DEFAULT EVENT AND ITS LEGAL CONSEQUENCES
If the BUYER has fallen into default when making the payment by credit card,
the cardholder will pay interest within the framework of the credit card agreement between the bank and the cardholder, and
accepts, declares and undertakes that he/she will be responsible to the bank. In this case, the relevant bank
may take legal action; the costs and attorney fees that may arise will be requested from the BUYER.
and in case of default interruptions due to BUYER's debts under any circumstances, BUYER,
accepts that SELLER will not pay any loss or damage due to delayed performance of debts.
.
PAYMENT AND DELIVERY
By making a Bank Transfer or EFT (Electronic Fund Transfer), …………, ………, bank
You can do it from any of our accounts (TL).
With your credit cards through our website, you can make a single online payment to any credit card or
You can benefit from online installment opportunities. Your order will be paid online.
Finally, you will withdraw the amount from your credit card.